(He was going to ask "higher-ups" what he could do.
I filed a formal complaint with my back in between calls from Matt. At this point we're going on a month since I made this mistake and have been trying to rectify it. On Jan *th I received a call from a man named, Matt calling from an Ames, Iowa number and he was especially rude and patronizing to me. At that time I was told again that it would be returned to my account the following day. Went through the holidays and called again on the **th. I contacted Mediacom and was told that it would be in my account the next day. **th-within two days I recognized the error when I saw on my bank account that mediacom made two EFT withdrawals in the same amount.
I accidentally made a double payment online on Dec. Get a refund for a double payment made in Dec.
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